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Terms & Conditions

📜 Terms & Conditions for Caldes.in

Effective Date: 14/08/2025

Welcome to Caldes.in. These Terms & Conditions govern your use of our website and services, including the purchase of leather goods both locally in India and internationally.

By accessing or using Caldes.in, you agree to be bound by these Terms. If you do not agree, please do not use our website.

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🛍️ Products & Services

  • Caldes.in manufactures and sells premium leather goods, including jackets, bags, wallets, and accessories.

  • Products are available for online purchase within India and for export to Europe, USA, and other countries through direct business channels or authorized partners.

  • All product descriptions, images, and specifications are provided for informational purposes and may vary slightly due to the nature of handcrafted leather.

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🌐 Eligibility

You must be:

  • At least 18 years old to make a purchase

  • Providing accurate and complete personal and payment information

  • Using the website in compliance with applicable laws and regulations.

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💳 Pricing & Payment

  • All prices listed on Caldes.in are in Indian Rupees (INR) and include applicable taxes for domestic sales.

  • International pricing and export terms are handled separately via B2B agreements.

  • We accept major payment methods including credit/debit cards, UPI, net banking, and wallet payments.

  • Payment must be completed at checkout for order processing.

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🚚 Shipping & Delivery

  • Domestic orders are shipped across India as per our Shipping Policy.

  • International orders are subject to export documentation, customs clearance, and shipping timelines agreed upon with the buyer.

  • We are not liable for delays caused by customs or third-party logistics providers.

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🔄 Returns & Refunds

  • Returns are accepted for domestic orders within 7 days of delivery, subject to our Returns Policy.

  • Export orders are final unless damaged in transit or defective, in which case resolution will be handled on a case-by-case basis.

  • Refunds are processed to the original payment method within 7–10 business days.

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📦 Intellectual Property

  • All content on Caldes.in, including logos, product designs, images, and text, is the intellectual property of Caldes and protected under copyright and trademark laws.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

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🔐 Privacy & Data Protection

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

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⚖️ Limitation of Liability

  • Caldes is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

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🌍 International Use

  • Users accessing the site from outside India are responsible for compliance with local laws.

  • Export customers must ensure that products meet import regulations and standards in their country.

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🛠️ Modifications

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of the updated Terms.

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📬 Contact Us

For questions or concerns regarding these Terms, please contact:

Caldes Legal & Compliance Team Email: info@caldes.in.

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