🚚 Shipping Policy forCaldes.in

Effective Date:14/08/2025

Welcome to Caldes.in! We’re committed to delivering premium leather products to your doorstep with care, speed, and transparency. This Shipping Policy outlines how we handle deliveries within India.

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📦 Shipping Coverage

We currently ship to all major cities and towns across India. If your location is in a remote area or not serviceable by our courier partners, we’ll notify you promptly and offer alternative solutions.

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⏱️ Order Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive a confirmation email with tracking details once your order is dispatched.

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🚚 Delivery Timeframes

• Region Estimated Delivery Time

• Metro Cities2–4 business days

• Tier 2 & 3 Cities4–6 business days

• Remote Areas6–10 business days

Note: Delivery times may vary due to external factors such as weather, strikes, or courier delays.

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💰 Shipping Charges

• Free Shipping on all orders above ₹999.

• For orders below ₹999, a flat shipping fee of ₹50 will be applied at checkout.

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📦 Packaging

We take pride in our packaging:

• All leather products are securely packed to prevent damage during transit.

• Eco-friendly and recyclable materials are used wherever possible.

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🔍 Order Tracking

Once your order is shipped, you’ll receive:

• A tracking link via email or SMS

• Real-time updates on your shipment status

You can also track your order anytime by logging into your account on Caldes.in.

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❌ Failed Deliveries & Address Issues

• Please ensure your shipping address and contact details are accurate.

• If a delivery fails due to incorrect information or unavailability, we’ll attempt redelivery or contact you for resolution.

• Repeated failed deliveries may result in cancellation and refund (excluding shipping charges).

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🔄 Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

• Natural disasters or extreme weather

• Government restrictions or lockdowns

• Courier service disruptions.

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We’ll keep you informed and work to resolve any issues quickly.

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📬 Contact Us

For shipping inquiries or assistance, reach out to:

Caldes.in Shipping Support Email: info@caldes.in Monday–Saturday, 10 AM to 6 PM